Bruntsfield Parents
SCHOOL COMMUNITY

Cancellations and refunds

Clubs places are subject to the following policies for cancellations and refunds.

Cancellations

Once payment is made, the Parent Council is unable to offer refunds or issue credits to parents who subsequently decline or cancel a club place. The Parent Council took this decision, with regret, in September 2014 due to its ongoing commitment to pay the club tutors and the additional administration involved in issuing refunds.

Credits

However, the PC Treasurer will issue credits when already-paid-for classes are cancelled by the tutor or the venue (e.g. a pool closure). A credit operates as if the parent had made a payment to Parent Council. It reduces the sum to be paid for future clubs: for example, credit for a cancelled swimming class can be used as a payment towards a fencing invoice. If classes are cancelled in the summer term and if the parent has only P7 children, then the PC Treasurer can issue a refund cheque instead.

Because each credit has to be processed by volunteer member of the Parent Council by hand, parents should contact the Treasurer within 14-days of the cancelled club session to request a credit. Please provide the Treasurer with:
  • The child's name
  • The name of the club or club session that was cancelled
  • The cancelled session date(s) for which credits are being claimed
When the credit has been processed, parents should receive a confirmation email, most likely headed "Bruntsfield Parents Clubs Payment receipt." 

Please direct any additional questions to the Parent Council Treasurer.


Updated: 12 May 2016

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